Support
We're here to help. If something went wrong with a memorial, a video export, or a payment, please reach out by email and a Memoriam team member will follow up directly.
Email us
Write to [email protected] and we'll get back to you as soon as we can.
Email Memoriam SupportWhat to include
- The email address on your Memoriam account so we can find your memorials.
- The memorial name (or share link) if the issue is tied to a specific memorial.
- A short description of what happened and what you expected to happen.
- Any error message the app or an email showed you.
What this page is for
Use this page for help with memorial creation, media uploads, video exports, billing, or organization accounts. For privacy questions see our privacy policy. For terms of service see our terms.